Privacy Policy

Clinic Name: MB Stem Cells & Aesthetics
Registered Name: Malibu Beach Aesthetics
Effective Date: November 1, 2025

This Privacy Policy describes how MB Stem Cells & Aesthetics (registered as Malibu Beach Aesthetics, "we," "us," or "our") collects, uses, and discloses information that we obtain from visitors and clients through our website, Facebook Lead Ads, and other direct communications.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you fill out a lead form, visit our website, or communicate with us directly. The types of information we collect include:

Contact Information: Your name, email address, and phone number.
Service-Related Details: Your responses to basic questions related to the services we provide (e.g., aesthetics, stem cell therapy inquiries). This may include information about your needs, preferences, or other details necessary to assist you.

2. How We Use Your Information

We use the information we collect for the following purposes:

To contact you to discuss the services we offer.
To facilitate booking and scheduling-related tasks.
To send you reminders for appointments or services.
To provide personalized suggestions and improve our services.
To communicate with you about your account, our services, or for customer support purposes.

The legal basis for processing this information is your consent, which you provide by submitting lead forms or inquiries, and our legitimate interest in providing our services and communicating with you as a potential or existing client.

3. Data Storage and Security

The information you provide is securely stored in a Customer Relationship Management (CRM) system or a secure database. We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. We do not sell or rent your personal information to third parties.

4. Your Data Rights

You have certain rights regarding your personal data. These rights may include:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
Right to Object: You can object to our processing of your personal data under certain circumstances.

5. Data Deletion

If you would like to request the deletion of your personal data, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and take the necessary steps to delete your data from our systems, unless we are required to retain it for legal or legitimate business purposes.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MB Stem Cells & Aesthetics
Email: [email protected]
Website: https://www.mbstemcellsaesthetics.com/

Terms of Service

Clinic Name: MB Stem Cells & Aesthetics
Registered Name: Malibu Beach Aesthetics
Last Updated: November 1, 2025

1. Acceptance of Terms

By accessing and using the website located at https://www.mbstemcellsaesthetics.com/ (the "Site") and engaging with the services provided by MB Stem Cells & Aesthetics (registered as Malibu Beach Aesthetics), you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.

2. Medical Disclaimer

The content on this Site is for informational purposes only and is not intended as medical advice.

No Doctor-Patient Relationship: Use of this website, submission of forms, or initial communication does not establish a doctor-patient relationship. Such a relationship is only established after a formal consultation and consent process within our clinic.
Not Professional Advice: The information provided regarding stem cell therapies, aesthetics, and other treatments is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or qualified health provider regarding a medical condition.
Emergency: If you think you may have a medical emergency, call your doctor or emergency services immediately.

3. Services and Appointments

Booking: Appointments are subject to availability. We reserve the right to reschedule or cancel appointments as necessary.
Cancellations: We request that you provide adequate notice if you need to cancel or reschedule an appointment. Failure to provide notice may result in cancellation fees as determined by our internal clinic policies.
Eligibility: Some treatments may require medical clearance. We reserve the right to refuse service if a treatment is deemed unsafe or unsuitable for a client based on medical history or assessment.

4. User Responsibilities

When using our Site or communicating with us, you agree to:

Provide accurate and current information.
Use the Site only for lawful purposes.
Refrain from transmitting any harmful code, viruses, or spam.

5. Limitation of Liability

To the fullest extent permitted by law, Malibu Beach Aesthetics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from:

Your use or inability to use the Site.
Any reliance placed on information on the Site.
Unauthorized access to or alteration of your transmissions or data.

6. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the modified terms.

7. Contact Information

For any questions regarding these Terms of Service, please contact us at:

MB Stem Cells & Aesthetics
Email: [email protected]
Website: https://www.mbstemcellsaesthetics.com/